GLMedia — PerfectCue: reception, command and backup recovery
BLANK TEMPLATE. Checks to perform; not evidence of a system test.

IDENTIFICATION AND INITIAL STATE
Date / event:
Receiver: model / generation / known or unconfirmed firmware:
Remote: model / buttons:
Applicable programmer / version:
Main and backup computers / OS / PowerPoint or other app / version:
File on each computer / slide-show output / video destination:
Slide / animation step / Blank / video and position on each computer:
Outputs labeled A/B / data cables / adapters:
Linked receivers / layout / separate or shared power:
Initial Remote Control and AUTO positions / USB per computer:
Assignments read by button and output / recovery copy or screenshot:

ONE PRESS
Keyboard test / app in foreground / result:
Remote | Button | Receiving unit | Output | Stored command | Result
______ | ______ | ______________ | ______ | ______________ | ______
Reception time / application change / messages or faults:
Distinguish reception, keystroke sequence and file position.

DUPLICATE ADVANCE — LINKED PC-MINI
Remote Control enables RF. AUTO - USB Switch enables USB.
Documented layout: RF ON nearest the remote, OFF on the other receiver.
Initial state of both receivers / one changed position:
Power preserved / link used / number of advances observed:
If it persists: programmed button sequence / keyboard comparison:
Legacy programmer 7.1.2025: up to ten keystrokes per button.
Do not apply that limit to the dedicated PC-Micro 2.0 programmer.
Previous setup restored / new check:

DELAY — PC-MICRO 2.0
Keystroke Delay read / initial value / value to compare:
One press / reception / wait for configured delay / observed response:
SAVE ALL SETTINGS / repeat with the same file and point:
Previous value restored / result:
Keystroke delay can reach one second; it does not measure total latency.
Sound Cue and Light Cue Animation: unavailable in the documented version.
Windows Settings: flashing yellow LED and PERFECTCUE drive; variable letter.
Settings exit for this revision: confirmed / pending:
If normal control does not resume, preserve assignments and confirm procedure.
Do not use a firmware update to test an exit.

BLANK AND VIDEO PATH
Blank button assignments / key per output:
Desktop PowerPoint Windows/macOS: B or period toggles black/picture;
Esc ends the slide show. Check version and keyboard layout.
Keyboard: B / B to return / result:
Remote: Blank / Blank to return / result:
Application output / confidence monitor / final receiver:
If the application has a picture, trace the black destination’s path.

RECOVER THE BACKUP
Valid output preserved / computer to correct:
PC-344BP-SYS: AUTO. PC-Mini: AUTO - USB Switch.
Selector and output checked / USB disabled only on the computer to correct:
Shared test command / responding destination / isolated computer must not change:
Main computer’s current reference after isolation check:
Local keyboard: slide / animation / Blank / video restored:
If states differ, keep that computer out of switching until a verifiable point.
USB re-enabled / shared forward and back / result:
Return to intended point / remaining fault / previous setup:
For other variants, confirm selector and procedure before applying.

REFERENCES
PC-344BP-SYS, pp.1–2:
https://www.dsan.com/wp-content/uploads/2020/02/PerfectCue-UserGuide.pdf
PC-Mini, pp.2–3:
https://www.dsan.com/wp-content/uploads/2025/04/PerfectCueMiniUserGuideOL-2.pdf
Programmer Instructions 7.1.2025:
https://www.dsan.com/perfectcue/files/ProgrammerInstructions.pdf
PC-Micro 2.0:
https://www.dsan.com/perfectcue/files/PerfectCue2Programmer-Instructions.pdf
https://glmedia.tech/technical-help/perfectcue-presentation-control-backup/