ETC Source Four LED Series 2 Lustr

Separate data reception from channel matching first.

1. Check the DMX indicator and test a known source and cable with an isolated fixture. If local control also fails, record Error and refer to support.
2. Match the profile and enabled options to the console personality; reserve the complete footprint shown by the fixture. Do not count colors alone.
3. For Direct with Strobe and fan control, the reference is 10 channels: intensity at 8, strobe at 9 and fan at 10. Check the full map before output.

Losing the desk does not always mean losing data at the fixture.

1. During a planned test, identify nodes, other sources and master/local control. Do not unplug an active show line to troubleshoot.
2. Check Data Loss: Instant blacks out on data loss; HLL options retain the last state for their selected period. Confirm the setting for the installed version.
3. Check presets and sequences. Quick Color works without external DMX and restores the earlier state on exit; leaving that menu does not cancel every local state.

Match configuration and conditions before correcting a palette.

1. Record firmware, profile, calibration, optics and output mode on each fixture. Compare on the same surface at a moderate level.
2. ETC introduced calibrated Direct in v1.8.1 for Series 2. Confirm it is available and selected; matching color can still require manual intensity adjustment.
3. If differences persist or develop with temperature, save messages and conditions for support. Do not open the primary optic or update firmware during a performance.

Check sound during rehearsal as well as faces and framing. ETC documents fan control on Series 2, but thermal protection can run the fan even when a slow mode is selected.

1. Test the scene for a representative period with the actual microphone and camera; record fan mode and conditions without obstructing cooling.
2. We can compare placement, level and another documented solution if needed. Share microphone distance, optics and duration, plus what your production supplies. GLMedia can assess and quote the body/lens/accessory package, installation, fixture profile and patch preparation, programming, rehearsal or operation according to what is missing. Availability and scope are confirmed in the proposal; universal silent operation is not promised.

The proposal must address faces, edges and background together. A body without confirmed optics and accessories does not define the result.

1. Share speaker, screen and possible fixture positions; test focus and shutters in the intended shots using bright and dark content.
2. We can assess the optical system, alternative positions or separate people and background lighting. Approximate dimensions or photos are enough to begin.

We can assess a partial supply. ETC supports LT and EDLT tubes on Series 2, but the shutter barrel and variant matter: not every Source Four-family lens assembly interchanges directly.

1. Send label and assembly photos, lens-tube model, angle, shutter-barrel type and available quantity; for a 50° tube, identify the exact variant. Add approximate throw and area, desired edge or gobo and camera details if relevant. Documented compatibility is checked before preparing the assembly; focus, transmission and actual appearance still need testing.
2. We can assess a body to complete a confirmed assembly, add missing optics or accessories, or quote a complete fixture better suited to the task. We will identify each party’s contribution and who installs, focuses, programs and operates it. Equal performance between tubes is not assumed, and nominal angle alone does not confirm coverage or availability.