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DeckLink 8K Pro: Sync Outputs across cards and TouchDesigner output profiles

If Sync Outputs works within one DeckLink 8K Pro but fails when another card is added, first record the reference state recognized by each card. Then identify its subdevices and connectors.

DeckLink 8K Pro: profile, reference and format

Identify each card, subdevice and connector before adding outputs to a group. Record video format and reference separately: a signal on a cable does not establish the state reported by the driver.

DeckLink 8K Pro: profile, reference and format
ItemProposed check
Model and profile of each cardCompare with available subdevices
Output format and referenceRecord the selected format and lock state
Synchronization groupTest one card, then add another while preserving earlier readings

Frequently asked questions

Does Sync Outputs working within one 8K Pro prove that external reference is valid?

The SDK allows subdevices within a single 8K Pro to synchronize without a common external reference. That does not prove a group across two cards. Save each card’s recognized state and output format before adding the second.

Does an error when adding a fifth output confirm a TouchDesigner bug?

The error alone does not identify a bug. Test each card separately with the same content and format; then add the second to the group. Record the change that introduces the failure, the complete error and both cards’ reference states. If one card already fails alone, inspect that path before investigating the group.

When does testing a 720p50 reference make sense?

Only when the generator and every device in the path supports that format. Compare reference with the actual video outputs, then check lock and image before keeping the change.

Does subdevice 1 output correspond to SDI 2?

In the four-subdevice half-duplex profile in the 8K Pro diagram, index 1 corresponds to SDI 3 and index 2 to SDI 2. Check the installed profile before matching a node name to a cable.

Can I change the profile without affecting the card’s other outputs?

The four subdevices share a profile according to the SDK. A change may alter modes, links and group activity. Record initial settings and inspect every destination outside the live show before using another layout.

Can Reference Input fix any undetected reference?

The Desktop Video manual describes adjusting output timing relative to reference. It does not document that setting as a repair for an unrecognized signal. Save the state and initial value; first identify what reference reaches the card.

Does genlocked = -1 mean lock was lost?

Derivative defines it as an unknown state. One indicates known lock and zero means no lock. Record which card and operator report it, compare with Desktop Video and preserve available readings before Reset Stats.

Does enabling the group confirm content stays synchronized throughout an event?

Playback at the destinations still needs to be checked over an agreed interval. Record continuity, states, counters and clips for each output; this worksheet contains no measured results.

Does S_OK from GetReferenceStatus confirm that DeckLink is locked to reference?

Read the BMDReferenceStatus mask: bmdReferenceLocked means locked, bmdReferenceUnlocked means lock was not achieved, and bmdReferenceNotSupportedByHardware means the device has no genlock connector. Record the call result and value separately; a failed API call does not provide a valid lock state.

What should I compare between the reference and output formats?

Record resolution, exact rate and scan type for both. Check modes supported by the 8K Pro and verify lock with output enabled. The SDK requires the same frame rate across the group; resolution alone cannot approve a combination.

Does VideoInputSignalLocked confirm genlock on the SDI outputs?

That identifier reports video-input lock. For reference, the SDK defines ReferenceSignalLocked and GetReferenceStatus. Record the complete function, card and path queried: a camera delivering an image does not prove common reference for the outputs.

Does automatic detection monitor HDMI while Mini Recorder captures SDI?

Automatic detection does not establish simultaneous monitoring of both connectors. First identify the exact Mini Recorder model and driver, then check detection support for the selected input. The SDK describes the callback and enabled capture; test one input per record outside the live show and leave simultaneous operation open until checked against device documentation.

Sources and manuals

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