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Audio and DJ

Allen & Heath SQ6

SQ6 for live events: trace the patch to LR and find audio paths that bypass the input-channel controls.

Model and scope

Manufacturer
Allen & Heath
Model covered by this guide
Allen & Heath SQ6
Application
Digital mixing console.

Confirm the system configuration, quantity and availability for your event date.

Questions and troubleshooting

On the SQ6, the microphone does not reach LR or is heard through only one output. Which part of the patch should I check?

Trace the signal from the input socket to its processing channel, then through the LR mix to the output socket. In I/O, assigning a socket to a channel and assigning LR to an output are different operations. A Direct Out carries one channel's signal; it does not combine the microphones and music into the LR mix.

  1. Save the current show and images of the patch. Identify the source socket, intended channel, mix and physical output to the system. Agree on a test level and keep the destination under control before enabling audio.
  2. Press Sel on the channel and open Processing > Preamp. Under Source Select, Unassigned means the channel has no source. For an onboard SQ6 input, check Local Socket and its number. For a rack or card, identify the device and its signal path. You can also check the crosspoint under I/O > Inputs > Input Channel.
  3. Compare Meters > Input Meters with the source under test and note the metering point. If there is no signal, check source selection, socket, cable and preamp. If signal is present before processing but missing afterward, follow the channel blocks, including the gate and insert. Do not compensate for a broken path by raising every level.
  4. Press LR to work on that mix. In the channel's Routing screen, check its assignment and send to Main/LR, mute, channel level and any DCA controls affecting it. The master controls the selected mix: when a monitor Mix is selected, you are not adjusting the LR master.
  5. If LR has signal but the sound system does not, check I/O > Outputs > Mix Outs. LR must feed the sockets actually connected to the speakers or processor. Do not confuse this tab with Direct Outs or Tie Lines. Numbered outputs are assignable; a label or factory patch does not establish how a loaded show is configured.
  6. Test one known working source at a time and compare the channel, LR and destination. If the LED meter is following PAFL, it shows that monitored signal, not proof of output to the PA. Record where the signal appears and disappears. Restore changes you ruled out and check microphones and music together.
SQ6 monitors keep playing after I mute the input channels. How do I find the route?

Check what feeds both the mix and the output socket. Muting an input channel does not mute its physical input socket in every possible route. Mix Ext In sends a source straight into a mix, while a Tie Line connects an input to an output without passing through a mixing channel.

  1. If there is feedback, silence the destination using its known output control and confirm that it has stopped before investigating. Do not reopen the monitors simply to reproduce feedback. Save the show and the initial assignments.
  2. Under I/O > Inputs > Mix Ext In, look for crosspoints feeding the monitor aux. You can also check the external source in that mix's Processing screen, in the Ext In block. A socket assigned here bypasses the input-channel faders and mutes; it is not a channel send to the aux.
  3. Under I/O > Tie Lines, trace the physical output socket connected to the monitor. If it is fed directly from an input, a channel or mix mute outside that route cannot cut it. Check with the system operator whether the crosspoint is intentional before changing it.
  4. If the output receives a Direct Out, check Routing > Dir Out on the channel and whether direct outputs follow faders and mutes. The tap point and these options apply globally to direct outs, so a change can affect recording and other destinations. Review every output using that route before choosing a control.
  5. During a controlled test, remove only an identified accidental crosspoint with the destination silenced, then compare the result when enabling it at the agreed level. If audio remains, follow other sources, FX returns and channels outside the visible fader layer. A pre-fader send alone does not explain why a channel mute is ignored: pre/post-fader describes which level the send follows. Record the route checked and any path still unresolved.

Where to follow the signal

Record test results for each source and destination.
ObservationWhat to checkNext step
No signal at the channelSource Select, socket and cable; metering pointCompare a known working source on the identified route
Channel has signal; LR does notProcessing, assignment, send, mute and DCAFollow the channel to Main/LR without changing the output patch
LR has signal; the system does notOutputs > Mix Outs and the physical socket in useCompare cabling and destination; PAFL does not prove system output
Monitors play with input channels mutedMix Ext In, Tie Lines, Direct Outs and other sourcesIdentify the route before choosing a mute control

Checks before the event

Choose one source and destination for each test. Save the starting scene/show and distinguish a meter reading from sound heard at the output.

Use the blank worksheet to record socket, channel, mix, output, mute and one change per test. Finish by checking the approved configuration and which control actually silences each destination.

Download blank test record

Technical documentation

Check these instructions against the official HTML guide linked for SQ-6 and the cited sections of the 1.5.0 reference. If the menu differs, identify the version before applying settings. This guide does not cover SQ6+ or unidentified stage racks.

Check the source, destination and control that silences each output in the actual system. Save the show and locate the route before considering a factory reset.

Continue troubleshooting

These guides cover related tasks. Check the model each guide addresses before applying its settings to this equipment.

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