Lighting and control
ETC Gio @5
Check the console role, physical port assignment and network protocol settings before changing the show patch or expecting more outputs.
Ask GLMedia about renting ETC Gio @5 for your event. Availability and configuration are subject to confirmation.
Model and purpose
- Manufacturer
- ETC
- Model
- ETC Gio @5
- Model / menu scope
- Gio @5; Eos online manual 3.3.10
- Console output options
- 4096 base or 24576 unlocked; verify the actual device
- Connections
- 4 DMX/RDM 5-pin ports; 2 Gigabit Ethernet; 2 DisplayPort
- Power / environment
- 100–240 VAC, 50/60 Hz; 0–35 °C; typical weight 23.59 kg
An Eos console for programming and operating lighting cues, moving fixtures and integrated show control. Its compact surface combines a built-in touchscreen with physical playback controls. It is the Gio @5, with its own hardware layout and output options; do not transfer specifications from Gio or Apex models.
Prepare your rental inquiry
- Date, city, venue and setup, event and pickup schedule.
- Intended use, area dimensions and equipment already supplied by the venue or production.
- Show platform and version, fixture profiles, universe count and required outputs.
- Operator, connections, backup and replacement equipment to be considered.
Specify equipment only or whether setup, programming, operation and strike are also needed. Scope is confirmed in the proposal.
You do not need a final equipment list: tell us the result you want and the part you need help with. Availability and scope are confirmed in the proposal.
Features and connections
The surface includes 5 configurable motorized 60 mm faders, a dedicated main playback pair and 4 haptic encoders. The articulating internal screen is 18.5 inches; external displays and optional touch USB connections require compatible hardware and adapters.
Local DMX connectors and Ethernet lighting output are separate routes. Suitable sACN/Art-Net receivers can accept network control directly; a gateway is needed when the receiving fixture requires physical DMX. A node does not by itself prove additional licensed capacity.
Prepare the exact fixture profiles/modes, DMX and IP plans, a separate show backup and a tested recovery arrangement. USB ports are for data peripherals rather than device charging. Check the actual hardware revision and accessories before assuming a port inventory.
Prepare the system
- Record hardware revision, installed Eos version, output entitlement and the intended Primary, Backup or Client role. Offline does not output. The menu names here follow 3.3.10; compare them with the installed system before editing.
- Use the locking IEC cable and protective earth with stable support, clear ventilation and room for the screen movement. Save an independent show copy and external recovery copy before patch, protocol or role changes.
- Agree on which station and port supplies each receiver. Test on one isolated fixture or agreed low-level circuit. Avoid connecting both console network interfaces to the same network/subnet; plan any restart prompted by a setting outside active operation.
Questions and troubleshooting
The show responds on screen but the rear DMX port is silent: what should I inspect?
Confirm the station role and local port assignment separately from the fixture patch. A connected Client does not necessarily supply local DMX.
- Check whether the console is Primary, Backup, Client or Offline, and identify the intended active source. Do not change a live session’s roles merely to see whether a fixture responds.
- Open Setup > Device > Local Output and identify the connected hardware/port. Compare its starting Address with the patched output address; check port settings and any restart warning.
- If this is an intentional Client output, review Output In Client Mode, which defaults to disabled. Coordinate the change with the system operator and rehearse the intended route. With a verified cable, test the same fixture before changing its profile or start address.
A network receiver sees no useful sACN or Art-Net: which settings must agree?
An online network interface indicates a connection; also check the full lighting-control path and receiver settings.
- In Setup > Device > Network, inspect the actual connected interface, IP/subnet and protocol enable. Trace the cable and compare the receiver’s input settings with the agreed network plan.
- Also inspect Patch > Protocols. Confirm Enabled Protocol, intended default protocol, Start Universe and relevant per-universe overrides. An offset can send a correct patch to a different receiving universe.
- For sACN, compare priorities and multicast/unicast destination choices with the receiving system. Observe data at the receiver, not just a console indicator. If data is present but the device ignores it, investigate its own input/mapping settings; do not copy another model’s IP workaround.
How do System Count, channels and capacity relate when using two consoles?
Output count concerns patched addresses. A multiparameter fixture can occupy several addresses while remaining a single control channel.
- With an empty command line, open About and compare System Count, Patched Addresses and Allowed Output Addresses. A high universe number alone is not proof that the total address allowance is exceeded.
- In a conventional Primary/Backup arrangement without expansion processing, the lower output count sets the system allowance; the two console counts do not add. Check both proposed host devices before relying on failover.
- About while networked may show the session allowance rather than that individual desk’s programmed capacity. Verify each device separately during a planned isolated inspection, never by unplugging an active console. If capacity or allowed address ranges are insufficient, preserve the show and resolve the system design before rehearsal.
How do we prepare a play or presentation with scripted changes?
We can assess a cue list and playback controls suited to the operator. Gio @5’s surface provides access but does not replace agreed cue calls, transitions and responsibility.
- Send a provisional script or rundown, changes, positions and rehearsal time. Mark called cues and live adjustments; test pauses, repeats and the agreed exit look too.
- We can quote advance programming, show adaptation, rehearsal and show operation as separate scopes. State which console, file, accessories and personnel your production supplies and what needs solving. GLMedia can assess a partial supply or a prepared package; model, availability, enabled capacity, peripherals and deliverables are confirmed in the proposal. Rental does not imply a ready show file or an operator.
Can we use the venue’s existing lighting?
We can assess integration without replacing the whole system. Identify who manages it and which control route and capacity are available.
- Share an inventory or photos, models/modes, plan or known addresses and venue protocols. Preserve existing files and settings; a screen or network link does not establish useful control at every receiver.
- We can compare completing existing control with Gio @5 or another suitable configuration. Nodes, cables, accessories and coordination with the local manager must be defined; similar connectors do not guarantee compatibility.
Is saving the file enough backup to keep the show running?
A show-file copy can recover data, but it does not replace a system prepared to take control. An Eos synchronized Backup is a session role; another device holding a saved file is not ready on that basis alone.
- Tell us what interruption the event can tolerate, who decides recovery, and the available consoles, licenses, versions, fixture library and output paths. Eos sessions have matching requirements between devices; the full system must be reviewed before confirming backup. Include power, network, nodes, physical connections and operator access in the plan.
- We can assess an independent copy with a reload procedure, a prepared replacement device, or a compatible Primary/Backup session. These are different scopes: preparation, interfaces, rehearsal and personnel are quoted for the continuity required. Rehearse takeover and return with the actual receivers and an agreed test area; a second console does not promise uninterrupted transfer or output from the same ports.
Quick reference
| Layer | Record |
|---|---|
| Local DMX | Station role, local port and starting output address |
| Network | Interface, protocol enable, universe offset and receiver mapping |
| Capacity | Individual entitlement, session System Count and patched addresses |
Precautions
- Use dry, ventilated support within the stated environment. Shut down through the software/power control before disconnecting mains; internal service requires isolation and qualified personnel.
- Legacy Net2 and AVAB UDP are not supported in Eos 3.2.0 or later and on Windows 10 consoles. Do not assume an older network protocol remains usable after a system change.
- A backup, an online interface or a motorized fader does not establish successful recovery. Rehearse output loss and restoration with the actual receiving system before the show.
Terms on this page
- DMX
- A data protocol controlling lighting functions; each model defines what its channels mean.
- RDM
- Management communication for querying or configuring compatible equipment over a compatible path.
- Patch
- Assignment of fixture, profile, address and universe in the control system.
Documentation and sources
- Gio @5 product
- Gio @5 datasheet — G
- Gio @5 overview — Eos 3.3.10
- Local Output — Eos 3.3.10
- Device Network — Eos 3.3.10
- Patch Protocols — Eos 3.3.10
- Console output counts
- Addresses and parameters
- Eos 3.3.10 Rev A — session and synchronized Backup
Model specifications follow the official Gio @5 documentation; menu references use Eos 3.3.10 help. Check the enabled output capacity, installed software, adapters and receiving devices in the system you plan to use.
Guides to plan your system
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